Vinted Users Voice Displeasure Over Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
